High bot latency

Incident Report for Meya Bot Platform

Resolved

(Now closing the status incident)

Posted Aug 03, 2018 - 15:31 EDT

Update

All systems back to normal. Latency has returned to normal.

Posted Aug 03, 2018 - 15:31 EDT

Update

Latency returning to normal...Continuing to monitor.

Posted Aug 03, 2018 - 15:24 EDT

Monitoring

Latency is improving as requests make it through the queue. Perhaps a few more minutes.

Posted Aug 03, 2018 - 14:40 EDT

Identified

We have noticed a spike in bot latency due to load. We are adjusting scale and monitoring the issue.

Posted Aug 03, 2018 - 14:20 EDT

This incident affected: Bot Engine.