AWS issue: Some users aren't able to access static Meya resources in Bot Studio

Incident Report for Meya CX Automation Platform

Resolved

AWS has marked their incident as resolved, and our incident is also resolved as a result.

Posted Sep 14, 2017 - 16:24 EDT

Monitoring

AWS S3 is used to serve some static content for Meya and is having increased error rate: https://status.aws.amazon.com/

This could affect:
- test chat
- bot visualizer
- bot CMS

Posted Sep 14, 2017 - 16:03 EDT