Meya.ai platform is down

Incident Report for Meya CX Automation Platform

Resolved

The platform is back up. All systems are operational. We will continue to monitor.

Posted Jul 23, 2018 - 17:22 EDT

Identified

We've made an initial attempt to bring back our engine. Verifying...

Posted Jul 23, 2018 - 17:01 EDT

Investigating

We are aware of a major downtime event. We're working fast to fix.

Posted Jul 23, 2018 - 16:55 EDT

This incident affected: Web IDE, Custom Components, Bot Engine, Analytics, and Messaging Integrations.